Frequently Asked Questions

Absolutely!  We deliver to Perth, Western Australia and surrounding regions including the South West, Avon Valley and Wheatbelt.

Never say Never!  Contact us and let us know all the details of your event and what you need from us. Being a part of interesting and unique events is our JAM so if we can make it work, we absolutely will!

Absolutely. Our team will place the furniture as per your floor plan so everything is ready for your event.

Delivery, set up and pack down costs depend on a few things:

• What we’re delivering

• The time we have access to the venue for setup and collection

• How far we are travelling

We keep it simple, so once we know these details, we’ll include in your quote.

For most of our furniture, we don’t offer client collection or return. We understand that DIY delivery can help keep costs, but to make sure our furniture is transported, handled and set up correctly our BWH team takes care of the delivery, setup and collection.

The exception is our table raisers, which can be collected and returned from our warehouse in Wangara.

SOOOO Easy.

• Check your date, let us know your venue, approximate access times and what you want to hire

• We send a quote for you to review and confirm

• We’ll send through a hire agreement, and a 20% booking fee secures your furniture for your date.

• 3 – 4 weeks before your event, we’ll be in touch to finalise your details

As soon as you can! Our peak months particularly October, November and March and April book up quickly. The sooner we can lock in your hire the better as we would hate for you to miss out on the pieces you love.

Is your event coming up soon? Don’t panic! Get in touch and we’ll see what we can do. If we can help, we will!

We’d love to show you the furniture. We can arrange a time for you to visit our warehouse in Wangara and have a look at the pieces you’re interested in.

We’re not a traditional showroom and our warehouse space is limited, so we can generally have a couple of pieces available to view at a time.  

Your hire is typically for 24 – 36 hours, with the exact hire period outlined in your quote. Need the furniture longer? No problem, just let us know and we can arrange an extended hire period. Additional hire charges may apply.

We know plans can change! We allow a 10% reduction on dining chairs, 20% reduction on your dining tables to accommodate any changes to your guest numbers.

Subject to availability we can add furniture at any time, however your delivery and collection charges may change subject to your final furniture selection.

Changed your mind about a specific piece? Get in touch and we can see what we can do!

Our cancellation terms are outlined in your hire agreement. If something changes with your event, get in touch with us as soon as possible and we’ll talk through your options.